We listen so we can speak your language
Most of the respected books on innovation will describe some of kind of innovation process. That sounds a little counter-intuitive, but it’s necessary, and it also happens to work very well … with a bit of careful treatment. In reading these books, you’ll often see a depiction of a filter funnel or similar. The gist… Continue
Listening to others talk about Service Integration and Management (SIaM) last week strangely made me think about more domestic matters – trying to find a cleaner for my house. I will explain…. SIaM has appeared as the IT industry has matured beyond outsourcing on the basis of ‘your mess for less’ towards maximising the benefits… Continue
In February 2012 the Cabinet Office launched something rather revolutionary: A catalogue of IT services, available on-demand to any public sector buyer, with predictable prices, and from pre-vetted suppliers. This innovation much-simplifies normal public sector procurement process. The “CloudStore” is updated every six months, so it’s about to enter its third incarnation. It currently lists… Continue
At Logica, now part of CGI, my job is to advise CIOs on how they can realise the greatest net value from the adoption of disruptive technology trends. We’re happy with our methods for most of the talked-about trends (analytics, social media, mobility, cloud…). But we need to keep… Continue
There are a lot of studies that demonstrate the financial benefit of female representation on boards. The target set by the Lord Davies Review for 25% of the FTSE 100 to have women on their boards has resulted in women now accounting for 15.6% of all directorships, up from 12.5% in 2011. Achieving the remaining… Continue
Big data is a massive opportunity. It also presents some significant challenges that traditional systems find hard to handle. We’ve all seen the big data statistics: every minute 1,820 TB of data is created, 204m emails and 11 million instant messages are sent, 700,000 Google searches are made and businesses receive 35,000 Facebook likes. How… Continue
It can be damaging to talk about business innovation in technology terms. Unless you’re a company like Apple, which designs or manufactures technology products, your colleagues outside the IT department are likely to question your motivation. They’ll rightly assert that innovation is only legitimate when it supports the business… Continue
Effective talent management is critical to the success of any business. When I am talking to clients most will say they have some form of talent management practices in place but many admit that their activities are not driving essential business outcomes and benefit; unwanted turnover is not reducing, it remains hard to find… Continue
Unsure about adopting “Bring Your Own”? You’re in good company! CIOs should use methods which reliably estimate benefits and costs, so they can make defensible judgements about value … With CIOs thinking hard about the merits and pitfalls of allowing staff to connect their own devices to the corporate… Continue
Organisations have dominant cultures – ways of working and relating that are most comfortable for the majority of the workforce. The individuals who most represent these dominant cultures can often excel if they have true talent and the ambition. This is because they communicate in the same way, support similar extra-curricular activities e.g. sports teams… Continue